Rent collection
Track invoices, balances, and payment follow-up across every property.
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Operations command center
A structured workspace for billing, inspections, tenants, staff, and records.
Track invoices, balances, and payment follow-up across every property.
Record checks, issues, and action items from routine property visits.
Keep occupancy, contacts, and tenant history clean and searchable.
Assign precise permissions for managers, office staff, and accountants.
Workspace overview
Essential modules at a glance
Roles
Access
Rent
Billing
Water
Meters
Checks
Status
Permissions
Role based
Workflows
Documented
Records
Auditable
Start
KES 0
Popular
Ksh 3,000
Growth
Ksh 6,500
Scale
Custom
Connect properties, tenants, rent, water billing, maintenance, accounting, gate visitor passes, official apartment notices, and BnB guest services.
Create your organisationEstateDesk provides property management software and operational workflows for landlords, property managers, real estate agencies, caretakers, and tenants. The platform is designed to help rental teams manage the work that happens every day: tenant records, lease records, rent tracking, water billing, vacancies, maintenance requests, inspections, staff access, reporting, and communication.
These services are especially useful for teams in Kenya, East Africa, Dubai, the UAE, and remote landlord markets where property operations often depend on many people. A landlord may need to see balances and vacancies. A property manager may need to follow rent and inspections. A caretaker may need to report issues. A tenant may need a clearer path for maintenance or available homes. EstateDesk connects these workflows so the record does not live in separate spreadsheets, notebooks, receipts, and message threads.
The result is a more searchable, accountable, and professional operating system for rental property. Teams can start with basic property and tenant records, then grow into rent tracking, water billing, issue management, caretaker assignments, inspections, reports, public vacancies, data exports, and guided onboarding for larger organizations.
Tenants create time limited, single entry visitor QR passes. Assigned gate staff sign in, verify visitor and tenancy details, and record admission. Managers control gate assignments.
Learn morePublish short stays, set availability, manage bookings and extensions, and show when occupied homes become available. Temporary guest access expires at checkout and connects guests with their host.
Learn moreProperty teams publish official apartment communication to current tenants and linked guest stays, with delivery totals, read acknowledgements, and a shared notice history.
Learn moreEstateDesk is the Kenya-first property management system for portfolios that outgrew spreadsheets: properties, units, tenants, leases, M-Pesa rent, water, accounting, KRA eTIMS-ready receipts, vacancies, caretakers, and staff roles in one product that foreign PMS tools rarely match for local ops.
Learn moreTenant management keeps profiles, contacts, leases, occupancy, balances, movement history, notices, and operational notes connected to the right property and unit—searchable for renewals, move-outs, and tribunal pack exports.
Learn moreM-Pesa STK, paybill, multi-bank rails, combined period bills, service-before-rent allocation, payment verification, and unpaid tenant follow-up—so collections match how Kenyan tenants pay.
Learn moreReadings, tenant water charges, balances, and caretaker offline queues with photo evidence and background sync when basement connectivity returns.
Learn moreTaxpayer profiles, rental returns, eTIMS-shaped receipts on verified payments, OAuth sales submission when credentials are set, and webhook status at /api/webhooks/kra-etims.
Learn morePublic vacancy discovery ranked by location and category so tenants find houses, apartments, bedsitters, shops, and offices on Google—without a separate marketing website.
Learn moreDouble-entry GL, cash position, AR/AP aging, books health, budgets, and owner distributions for accountants and remote landlords who need real books—not a payment export only.
Learn moreIssue SLAs, caretaker assignment, inspections, printable work orders, and evidence trails so repairs do not disappear into WhatsApp threads.
Learn moreEstateDesk helps teams replace scattered rental records with one online system for tenants, rent, water bills, vacancies, maintenance, inspections, staff access, and reports.
Start with your properties, units, and current tenants. Connect each tenancy to its lease, opening balance, rent amount, and water meter so your team can follow the same records from move-in to move-out.
At month-end, review outstanding balances, match verified payments, and follow up with tenants from their account records. Caretakers can capture meter readings in the field while the office reviews charges and tracks unresolved maintenance requests.
Give each team member access for their role. Owners can review their portfolio, office staff can manage daily work, and tenants can view their records and raise issues. Review the available plans and confirm the payment and tax integrations needed for your rollout.
A property manager opens the dashboard, filters unpaid tenants, reviews balances beside lease and water records, sends reminders, and records payments without rebuilding a spreadsheet for every building.
A caretaker records a meter reading in the field, the office reviews it, approves the charge, and the tenant sees the updated balance in the same workflow that already holds rent and occupancy history.
A tenant submits a maintenance request, the office assigns a caretaker, status updates stay visible, and the landlord can review the full issue trail instead of relying on chat screenshots alone.
A vacant unit is published on public vacancy pages, tenants discover it by location and unit type, and the managing office receives enquiries with clearer context about the property and availability.
During a move-out, the team reviews rent balance, water charges, inspection notes, and issue history together so clearance decisions are based on searchable records rather than scattered files.
A diaspora or remote owner signs in, reviews occupancy, balances, open issues, and recent activity online, and follows up with the local team using the same operational record set.
Rent records live in notebooks, receipts, and separate Excel files.
EstateDesk connects rent charges, payments, balances, and tenant context in one searchable workspace.
Water billing is calculated separately from rent and hard to audit later.
Readings, tenant water charges, billing history, and balances stay tied to the unit and tenant record.
Maintenance requests disappear into WhatsApp threads.
Issues are logged, assigned, updated, and reviewed with status history that managers and landlords can search.
Vacant units are announced inconsistently across calls and social posts.
Public vacancy pages give tenants a structured way to discover available units by location and property type.
Staff handovers lose context when notebooks or spreadsheets change hands.
Role-aware access and centralized records make tenant, lease, billing, and issue history easier to continue.
Owners cannot verify what the local team did without manual summaries.
Reports, notifications, inspections, and activity records create a clearer online view of daily operations.
Deep guide for Kenyan landlords, agencies, caretakers, rent tracking, water billing, vacancies, and inspections.
How individual landlords organize tenants, leases, balances, vacancies, maintenance, and portfolio reporting.
Structured rent charges, payment records, unpaid tenant follow-up, and reporting beyond manual spreadsheets.
Meter readings, tenant water charges, billing history, and balance review inside rental operations.
Long-form guides on rent tracking, water billing, caretakers, tenant issues, vacancies, move-outs, and remote landlords.
Long-form answers on pricing, regions, tenant workflows, caretakers, inspections, and rollout questions.
Public listings for apartments, bedsitters, shops, offices, and other rental spaces by location.
Organisations can post property jobs, compare nearby service providers’ portfolios, hire and rate completed work. Provider accounts are monitored by the platform, with organisation reporting and moderation. Duplicate IDs require platform authentication to link the existing account. Retained tenants can view their own past records and be reinstated into an available unit.
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