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Property operations software

Operations command center

A structured workspace for billing, inspections, tenants, staff, and records.

Live
Billing

Rent collection

Track invoices, balances, and payment follow-up across every property.

Field work

Inspections

Record checks, issues, and action items from routine property visits.

People

Tenant records

Keep occupancy, contacts, and tenant history clean and searchable.

Controls

Team access

Assign precise permissions for managers, office staff, and accountants.

Built for daily property operations.
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Workspace overview

Essential modules at a glance

Active

Roles

Access

Rent

Billing

Water

Meters

Checks

Status

Permissions

Role based

Workflows

Documented

Records

Auditable

Pricing

Plans for every portfolio

View

Free

Start

KES 0

  • 1 properties
  • 10 units
Best

Pro

Popular

Ksh 3,000

  • 5 properties
  • 100 units

Plus

Growth

Ksh 6,500

  • 20 properties
  • 500 units

Custom

Scale

Custom

  • Unlimited properties
  • Unlimited units

One workspace for rental and short-stay operations

Connect properties, tenants, rent, water billing, maintenance, accounting, gate visitor passes, official apartment notices, and BnB guest services.

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EstateDesk services

Services for organized property management

EstateDesk provides property management software and operational workflows for landlords, property managers, real estate agencies, caretakers, and tenants. The platform is designed to help rental teams manage the work that happens every day: tenant records, lease records, rent tracking, water billing, vacancies, maintenance requests, inspections, staff access, reporting, and communication.

These services are especially useful for teams in Kenya, East Africa, Dubai, the UAE, and remote landlord markets where property operations often depend on many people. A landlord may need to see balances and vacancies. A property manager may need to follow rent and inspections. A caretaker may need to report issues. A tenant may need a clearer path for maintenance or available homes. EstateDesk connects these workflows so the record does not live in separate spreadsheets, notebooks, receipts, and message threads.

The result is a more searchable, accountable, and professional operating system for rental property. Teams can start with basic property and tenant records, then grow into rent tracking, water billing, issue management, caretaker assignments, inspections, reports, public vacancies, data exports, and guided onboarding for larger organizations.

Visitor QR passes & gate access

Tenants create time limited, single entry visitor QR passes. Assigned gate staff sign in, verify visitor and tenancy details, and record admission. Managers control gate assignments.

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BnB availability & guest services

Publish short stays, set availability, manage bookings and extensions, and show when occupied homes become available. Temporary guest access expires at checkout and connects guests with their host.

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Official community notice board

Property teams publish official apartment communication to current tenants and linked guest stays, with delivery totals, read acknowledgements, and a shared notice history.

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Property Management Software

EstateDesk is the Kenya-first property management system for portfolios that outgrew spreadsheets: properties, units, tenants, leases, M-Pesa rent, water, accounting, KRA eTIMS-ready receipts, vacancies, caretakers, and staff roles in one product that foreign PMS tools rarely match for local ops.

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Tenant Management

Tenant management keeps profiles, contacts, leases, occupancy, balances, movement history, notices, and operational notes connected to the right property and unit—searchable for renewals, move-outs, and tribunal pack exports.

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Rent Collection Tracking

M-Pesa STK, paybill, multi-bank rails, combined period bills, service-before-rent allocation, payment verification, and unpaid tenant follow-up—so collections match how Kenyan tenants pay.

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Water Billing & Offline Metering

Readings, tenant water charges, balances, and caretaker offline queues with photo evidence and background sync when basement connectivity returns.

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KRA eTIMS & Tax Readiness

Taxpayer profiles, rental returns, eTIMS-shaped receipts on verified payments, OAuth sales submission when credentials are set, and webhook status at /api/webhooks/kra-etims.

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Vacancy Listings

Public vacancy discovery ranked by location and category so tenants find houses, apartments, bedsitters, shops, and offices on Google—without a separate marketing website.

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Accounting & Owner Reporting

Double-entry GL, cash position, AR/AP aging, books health, budgets, and owner distributions for accountants and remote landlords who need real books—not a payment export only.

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Maintenance & Inspections

Issue SLAs, caretaker assignment, inspections, printable work orders, and evidence trails so repairs do not disappear into WhatsApp threads.

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Build a cleaner property management workflow

EstateDesk helps teams replace scattered rental records with one online system for tenants, rent, water bills, vacancies, maintenance, inspections, staff access, and reports.

Practical guidance

Bring your rental records into one workflow

Start with your properties, units, and current tenants. Connect each tenancy to its lease, opening balance, rent amount, and water meter so your team can follow the same records from move-in to move-out.

At month-end, review outstanding balances, match verified payments, and follow up with tenants from their account records. Caretakers can capture meter readings in the field while the office reviews charges and tracks unresolved maintenance requests.

Give each team member access for their role. Owners can review their portfolio, office staff can manage daily work, and tenants can view their records and raise issues. Review the available plans and confirm the payment and tax integrations needed for your rollout.

Workflow scenarios

How rental teams use EstateDesk in practice

Month-end rent follow-up

A property manager opens the dashboard, filters unpaid tenants, reviews balances beside lease and water records, sends reminders, and records payments without rebuilding a spreadsheet for every building.

Caretaker water reading to tenant bill

A caretaker records a meter reading in the field, the office reviews it, approves the charge, and the tenant sees the updated balance in the same workflow that already holds rent and occupancy history.

Tenant issue from report to closure

A tenant submits a maintenance request, the office assigns a caretaker, status updates stay visible, and the landlord can review the full issue trail instead of relying on chat screenshots alone.

Vacancy marketing and enquiry handling

A vacant unit is published on public vacancy pages, tenants discover it by location and unit type, and the managing office receives enquiries with clearer context about the property and availability.

Move-out review with combined records

During a move-out, the team reviews rent balance, water charges, inspection notes, and issue history together so clearance decisions are based on searchable records rather than scattered files.

Remote landlord portfolio review

A diaspora or remote owner signs in, reviews occupancy, balances, open issues, and recent activity online, and follows up with the local team using the same operational record set.

Problem and solution

Problems EstateDesk helps property teams solve

Rent records live in notebooks, receipts, and separate Excel files.

EstateDesk connects rent charges, payments, balances, and tenant context in one searchable workspace.

Water billing is calculated separately from rent and hard to audit later.

Readings, tenant water charges, billing history, and balances stay tied to the unit and tenant record.

Maintenance requests disappear into WhatsApp threads.

Issues are logged, assigned, updated, and reviewed with status history that managers and landlords can search.

Vacant units are announced inconsistently across calls and social posts.

Public vacancy pages give tenants a structured way to discover available units by location and property type.

Staff handovers lose context when notebooks or spreadsheets change hands.

Role-aware access and centralized records make tenant, lease, billing, and issue history easier to continue.

Owners cannot verify what the local team did without manual summaries.

Reports, notifications, inspections, and activity records create a clearer online view of daily operations.

Local services and lasting tenancy records

Organisations can post property jobs, compare nearby service providers’ portfolios, hire and rate completed work. Provider accounts are monitored by the platform, with organisation reporting and moderation. Duplicate IDs require platform authentication to link the existing account. Retained tenants can view their own past records and be reinstated into an available unit.

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